By Ovais Gull
Srinagar: In 21st century when the mode of communication has become easier, a micro-blogging social networking site, Twitter is also helping the local people to redress their genuine grievances in a short span of time.
Most of the district level officers and others serving at top posts in different departments here could be seen active on Twitter where they receive a number of grievances regarding the sufferings of people.
Registering grievances has become easier for the public especially those who are educated and can handle the micro-blogging site, Twitter easily. The local people put forth their demands or grievances on Twitter and tag the concerned officer for its redressal.
It has been seen that a number of demands or grievances of people after tagging the officers concerned was redressed in a short span of time.
The Twitter handle of officers or elected representatives could be seen flooded with the grievances while the people after a short span of time hail the work of concerned officer in the comment section for redressing their grievances at earliest.
The officers who use Twitter told INS that it has become a platform for the people to put forth their grievances at a time when the mode of communication has become easier for the people.
Deputy Commissioner (DC) Bandipora, Shahid Choudhary
Mayor Srinagar Municipal Corporation (SMC), Junaid Azim Matoo who also remain active on Twitter told INS that technology is a big tool and big help in trying to redress the public grievances. “It helps a lot to get feedback and make effective mechanism through social media in time effective manner. We also get opportunity to get more feedback,” he said.
However, the other officers who also remain active to listen to the people’s grievances could not be contacted for the comments in this regard.
